Privacy & Cookie Policy
Effective date: 14 April 2026 | Last reviewed: 14 April 2026
Who we are
Tektrans Limited (company number 15354373) is the go-to-market and client services arm of the Arrowsmith Analytics Group. We provide advanced highway surveillance, computer vision and traffic enforcement solutions to local authorities, councils, police forces and public sector transport bodies across the UK.
Tektrans Limited
Company number: 15354373
Brame Cottage, Sutton Lane, Hilton, Derbyshire, DE65 5GQ
Website: tektrans.co.uk
What information we collect
Information you give us
When you contact us, submit an enquiry or engage with us about our services, we may collect:
- Your name and job title
- Your organisation name — typically a local authority, council, police force or transport body
- Your work email address and phone number
- Details of the traffic management or road safety challenge you are trying to address
- Any other information you choose to include in your message
Information collected automatically
When you visit tektrans.co.uk, standard technical information may be collected automatically, including your IP address, browser type, device type, pages visited and time spent on the site. This is used to help us understand how the website is being used and to improve it. This information is collected via cookies — see the Cookie section below.
Surveillance and enforcement system data
Important distinction
Tektrans provides surveillance and traffic enforcement technology to public sector clients including local authorities, councils and police forces. The data collected by those systems — including vehicle images, number plate data, and road user behaviour analytics — is processed on behalf of our public sector clients, who act as the data controller for that information.
Tektrans acts as a data processor in relation to that operational data. It is not collected through or governed by this website privacy policy. If you have a question about data collected by a traffic enforcement scheme in your area, please contact the relevant local authority or public sector body responsible for that scheme.
How we use your information
We use the information we hold to:
- Respond to your enquiries and questions about our solutions
- Arrange demonstrations, site assessments or project discussions
- Manage and develop our relationships with public sector clients and partners
- Send relevant updates about our services, where you have agreed to receive them
- Improve our website and the way we communicate our services
- Meet any legal or regulatory obligations
Our legal basis for processing
- Legitimate interests — to respond to enquiries, manage client relationships and develop our business with public sector bodies
- Contract performance — to deliver services agreed with local authority and public sector clients
- Legal obligation — where we are required to retain records by law
- Consent — for any marketing communications we send to you
Public sector and B2B client data
The majority of personal data we hold relates to individuals working within local authorities, councils, police forces and public sector transport bodies. We treat this data with the same care and rigour as any other personal information. Where we process personal data on behalf of a public sector client as part of a managed service contract, this is governed by a separate data processing agreement between Tektrans and that client.
Our sister company Pulsare, as the technology development entity within the Arrowsmith Analytics Group, may also process data in connection with the development and operation of our systems. Any such processing is subject to appropriate intra-group data sharing agreements.
Who we share your information with
We do not sell personal data. We may share it in limited circumstances:
- With Pulsare and other entities within the Arrowsmith Analytics Group, where necessary to deliver our services
- With trusted IT and administrative service providers who support our business operations, under appropriate agreements
- With public sector clients, where required to fulfil a managed service contract
- With authorities or regulators, where required by law
We do not transfer personal data outside the UK or European Economic Area without appropriate safeguards in place.
How long we keep your data
- Website enquiry and contact data — up to 2 years
- Client and contract records — for the duration of the contract and up to 6 years after it ends
- Financial and invoicing records — up to 7 years (HMRC requirement)
Data is securely deleted or anonymised once it is no longer needed.
Cookies
Cookies are small text files placed on your device when you visit a website. They help the site function properly and allow us to understand how it is being used.
| Type | Purpose | Examples |
|---|---|---|
| Essential | Needed for the website to function correctly | Session management, security tokens |
| Analytics | Help us understand how visitors use the site so we can improve it | Google Analytics (anonymised) |
| Functional | Remember your preferences and improve your experience | Language or region settings |
You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect how the website works. Essential cookies cannot be turned off as they are required for the site to function.
Your rights
Under UK data protection law, you have the right to access, correct, delete or restrict how we use your personal data, to object to processing based on legitimate interests, to data portability, and to withdraw consent at any time where consent is our legal basis. You also have the right to complain to the Information Commissioner’s Office (ICO).
To exercise any of these rights, please contact us using the details above. We will respond within one calendar month.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review it periodically.